Our Corporate Social Responsibility Policy

Pharma Serv recognizes that social responsibility is essential to the sustainability of its organization and wants to improve its social responsibility towards our: society, shareholders, employees and environment. Social Responsibility means eliminating corrupt, irresponsible or unethical behavior that might bring harm to community, people, shareholders or the environment, before it happens. It also means to maximize our positive impact on each one of them.

Pharma Serv conduct business consistent with our long established Core Values and Code of Ethics, which encompass product quality, service to our customers and making a positive contribution to the community. Corporate Social Responsibility is an extension of the way we have done, and will continue doing our business.

We affirm our commitment and will:

• Conduct business as responsible corporate members of society
• Maintain the highest standards of business and personal integrity as detailed in our Core Values and Ethical Behavior
• Respect the Law in the countries and communities where we operate
• Accept and uphold the principles contained in the United Nations Universal Declaration of Human Rights
• Protect shareholders investment by providing acceptable return on their investment
• Respect the human rights of our employees, provide good and safe work conditions, promote the development and best use of human talent and equal employment opportunities and encourage Diversity
• Build cooperative relationships with our customers, suppliers, other companies and communities concerning these issues
• Educate employees about the value of protecting the environment
• Serve as a model that environmentally and socially responsible businesses can also be profitable
• Continuously monitor, asses and report on our conformity with this policy

Pharma-Bio Serv actively partners with clients and suppliers to promote all Corporate Responsibilities initiatives. Below are some of the initiatives we are promoting to the benefit of our neighbors:

Our Risk Management Policy

For Pharma-Bio Serv it is important to prevent, mitigate or recover from any damage a potential risk may bring to our company.  It is equally important to consider risks that are linked to short or long term success.  There is a direct link between risk intelligence and shareholder value.  Our company will implement a risk intelligence culture where our business fosters innovation and expansion, yet guided by risk management practices and controls to guarantee our sustainability and long term success.  Risk intelligence will be integrated into all aspects that impact our business, from industry trends, competition, laws and regulations, through customer service, technology, finance, human capital, business plan and operations management.

Pharma-Bio Serv recognizes that risk management is an integral part of good management practices.  We are committed to achieving best practice in risk management, and to establishing an organizational culture that ensures risk management is embedded in all company activities and business processes.  We will evaluate potential benefits alongside potential risks as a routine part of our administrative and business planning processes.

Risk Management is just responsible behavior combined with right controls.  It is the willingness of Pharma-Bio Serv to provide a safe working environment, planning carefully all aspects of our programs, abiding by the laws of the areas where we do business and our community.  In other words, it is the basic respect for our Company, Shareholders, Employees, Clients, Property, Laws, and Community.

Pharma-Bio Serv Risk Management Policy includes, but is not limited to, standards addressing:

• Financial Management
• Physical Infrastructure Maintenance
• Workplace Safety and Health
• International Regulatory Agencies
• Human Capital
• Legal and Regulatory
• Corporate Strategy
• Business continuity and Sustainability
• Sarbanes Oxley
• Industry Trends and Competition

Risks will be assessed and managed at the operational level in accordance with this Policy and with risk management processes established by the company.
 

Our Quality Policy

Pharma Serv is a consulting services organization committed to providing our clients with the highest level of customer satisfaction by means of:

• Providing the most qualified resources to support project needs
• Providing on time, cost effective and error free services
• Providing top quality focus on any project we obtain.  We do it right the first time.
• Providing customer service and guaranteeing our results
• Providing professional image, knowledge based and scientifically sound alternatives
• Pharma Serv continually interacts with our customers with the intent of ensuring performance expectations are exceeded.
• Pharma Serv leverages our resources combined experiences to offer the greatest value in our relationship and the highest standards of quality.
• Pharma Serv promotes initiative, discipline, flexibility, and team work through deployment of the best talented human capital in our industry.
• Pharma Serv ensures that all of our services comply with customer requirements, policies and procedures and with local, federal and international agencies regulations.
• Pharma Serv anticipates customer needs and adjusts to global business trends.
• Pharma Serv turnaround time to a customer request must not exceed twenty four (24) hours.
• Pharma Serv employees strictly adhere to our Code of Ethics and Business Conduct and to the Core Values contained in our Code.